Now more than ever, it’s time for credit providers to reassess their collections strategy to ensure it can withstand the flow on effects of a few tumultuous years going into 2024. Keep reading to learn how to prepare, what’s in store, and our expert tips.
Better Debt
Bringing together all corners of collections to share market insights and new perspectives, Better Debt shines a light on advancement and innovation in our industry. Watch past recordings or see future events to join the conversation live
Innovating and diversifying your collections panel
Diversifying your collections operation can improve customer experience, minimise risk and innovate your collections. Everything you need to know about finding the right partner, driving performance and comparing vendors in the latest episode of Better Debt. With Josh, Tracy & Justin
Scalability & resilience: Setting your collections up for success with CPS230
Preparing for APRA's new CPS230 standards in time for the July deadline is front of mind for financial services. Hear the key themes from our experts and exactly what they mean for your collections. With Josh, David & Poli
AI and Machine Learning Masterclass
Where do you start with implementing AI in Financial Services? Uncover everything you need to know straight from the experts, in this essential Masterclass. With Jo, Duhita, Josh & Mike
Scaling a global collections function
If you're thinking about scaling your collections, this episode is for you. Hear from scaling experts Klarna, on how they built their collections function from the ground up to then expand across continents. With Jan, Josh & Hugo
Supporting borrowers in a shifting economy
Unpack what the shifting macroeconomic environment in the United States means for both creditors and collections. Joined by Transunion's Dan Simmons. With Dan, Josh, Laura & Tim
Four ways AI tools can power your collections
Hear from Kristyn Leffler, Vice VP, Digital Strategy & Operations (Resurgent Financial Services) on the top four ways that AI tools can power your collections. She covers how collections agencies are already using this technology. With Kristyn
What's in store for AI and the collections industry?
What are the opportunities for AI in the debt collections industry? From CX training to AI agents, explore the possible from industry leaders in this Better Debt webinar. With Kristyn, Tim & Josh