CANADA
Modern collections, built for high-growth organisations
Third-party collections
“As a global debt collection agency, partnering with InDebted has saved us the time, cost and inefficiencies of needing a new supplier in every region. InDebted is a key part of us delivering our customers a better way to shop, globally.”
Jan Hansson
VP, Collections
Enter a new era of voice intelligence
Intuitive campaigns
Target customers who prefer phone calls, using insights to fine-tune timing and conversations — for more effective, less intrusive outreach.
Training & incentives
Our agents are incentivised on outcomes, not collections. That means smarter conversations, fewer escalations and compliant interactions.
Flexible payment options
Including pay in full, customisable instalments, or deferred options — all supported by digital follow-ups and self-serve management.
9 in 10 paying Canadian customers self-serve with InDebted
“In this climate, dial-heavy tactics simply don’t work. The real differentiator today? Engaging customers where they are – online, on their time, and on their terms. Now, the ability to engage respectfully, digitally and at scale is more than a competitive advantage — it’s a resilience strategy.”
Jag Khangura
Managing Director, Canada (InDebted)
Jag Khangura
Senior VP, Global Expansion & Managing Director, Canada
Stuart Ahmet
New Markets Lead
Built-in compliance
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InDebted is the AI-powered alternative to both traditional agencies and collections software platforms. We partner with leading Canadian fintechs, BNPL providers, financial services and debt purchasers to deliver higher recoveries and a better consumer experience with full regulatory compliance. Our bilingual operations (English and French Canadian), advanced analytics and partnership ethos helps our clients go beyond legacy models and software-only approaches.
See the experience
Canadian innovators like Wise and Neo Financial work with InDebted for our specialised experience in fintech, financial services and BNPL. We combine local expertise, deep industry knowledge and proprietary AI technology to maximise recoveries while maintaining trust with Canadian consumers.
Our expert team understands the compliance, reporting and data security requirements of regulated industries, which makes us the partner of choice for leading brands across Canada.
Read our client stories
Our AI platform personalises outreach across all digital and voice channels (SMS, email, phone and more), adapting to each consumer’s language and preferences. Over 90% of Canadian customers use our self-serve portal, making resolution faster and more convenient. For BNPL, fintech and debt purchasers, this means higher liquidation rates, improved customer satisfaction, and lower operational cost - supported by real-time analytics and seamless reporting.
Explore Omnichannel
We partner with a wide range of Canadian businesses, including fintechs, BNPL providers, subscriptions and debt purchasers. Our platform is purpose-built for organisations that value innovation, compliance and a customer-first approach to collections.
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