Use of Artificial Intelligence

1. AI Communication: InDebted utilises artificial intelligence (AI) systems to assist in creating, managing, and communicating with our customers. This may include, but is not limited to, customer support, debt collection processes, and personalised communication initiatives.

2. Purpose: The AI is used to improve the efficiency and effectiveness of our communication. It helps in providing timely responses and managing queries that do not require direct human intervention.

3. Consent: By agreeing to these Terms of Service, you, as the user, consent to the use of AI in your interactions with InDebted.co. You acknowledge that AI-driven interactions may not always include direct human oversight.

4. Data Handling: All personal information processed by our AI systems is handled in accordance with our Privacy Policy. We are committed to maintaining the confidentiality and integrity of your data.

5. Opt-Out Option: If at any time you prefer not to interact with our AI systems, you may request human assistance or opt out of AI communications by following the instructions provided in our communications, asking for an agent, or by contacting our support team directly.

6. Limitations and Responsibilities: InDebted strives to ensure that the AI systems operate correctly and are beneficial to user interactions. However, we do not guarantee that the AI will be error-free and are not liable for inaccuracies or failures in the AI’s performance. It is your responsibility to verify the information provided by the AI before making decisions based on that information.

7. Changes to AI Use: InDebted reserves the right to modify, enhance, or discontinue the use of AI technologies at any time, without prior notice, as part of our ongoing effort to improve our services.

8. Feedback: We welcome feedback on the AI interactions and encourage users to provide comments or concerns through our customer support channels.