By Josh, Kristyn & Scott

Digital collections done right: hard truths & untapped opportunities

Discover actionable tips to set your digital collections initiatives up for success – and learn the mistakes to avoid.

By Josh, Brad & Michael

Collections in 2025: Opportunities for agencies, law firms and debt buyers

Industry leaders discuss balancing AI innovation with compliance in debt collection. Michael Cassidy (Velocity) and Josh Foreman (InDebted) explore strategic tech adoption and partnerships.

By Josh, Tracy & Justin

Innovating and diversifying your collections panel

Diversifying your collections operation can improve customer experience, minimise risk and innovate your collections. Everything you need to know about finding the right partner, driving performance and comparing vendors in the latest episode of Better Debt.

By Jo, Duhita, Josh & Mike

AI and Machine Learning Masterclass

Where do you start with implementing AI in Financial Services? Uncover everything you need to know straight from the experts, in this essential Masterclass.

By Jan, Josh & Hugo

Scaling a global collections function

If you're thinking about scaling your collections, this episode is for you. Hear from scaling experts Klarna, on how they built their collections function from the ground up to then expand across continents.

By Kristyn

Four ways AI tools can power your collections

Hear from Kristyn Leffler, Vice VP, Digital Strategy & Operations (Resurgent Financial Services) on the top four ways that AI tools can power your collections. She covers how collections agencies are already using this technology.

By Kristyn, Tim & Josh

What's in store for AI and the collections industry?

What are the opportunities for AI in the debt collections industry? From CX training to AI agents, explore the possible from industry leaders in this Better Debt webinar.